Results of TAS Poll #3: Shopping for CPAPs Online

Survey Comments:

This poll is for anyone who has or has considered buying a CPAP from an online store. Your responses will help us improve our online store, as well as determining possible new services and features to offer in the future. Thank you in advance for your time and responses!

1) Have you purchased CPAP equipment, CPAP supplies, or CPAP masks over the internet?
Total Responses	100%
Yes	49.09%
No	50.91%
2) If you answered yes to question #1, why have you purchased CPAP equipment over the internet? (Select all that apply)
Total Responses	100%
Because it is cheaper	34.31%
Because I do not have insurance	6.86%
It's easier than buying locally	24.51%
Bad experience at a local company	8.82%
Better selection online	25.49%
3) Have you made a purchase through the Talk About Sleep Online Store?
Total Responses	100%
Yes	17.59%
No	62.04%
I didn't know Talk About Sleep had an online store	20.37%
4) If you answered no to question #3, we'd like to know why you haven't purchased from our online store. (Select all that apply)
Total Responses	100%
Pricing	46.15%
The shipping method I preferred was not offered	11.54%
The product the I wanted to buy didn't appear on the website	42.31%
5) We are always looking to improve the shopping experience we offer our customers. Which of the following would you like to see available in our store? (Select all that apply)
Total Responses	100%
More shipping options (including US postal Service)	14.89%
A wider range of manufacturers	14.89%
A wider range of products from the manufacturers we currently offer	15.60%
Longer phone center hours	4.26%
Mask return assurance	26.24%
Price matching	24.11%
6) If we had the lowest pricing on the Internet for CPAP equipment and/or matched the lowest published price would you buy all of your equipment from the Talk About Sleep Store?
Total Responses	100%
Yes	79.38%
No	20.62%
7) Would you pay a fee for a private communication regarding your CPAP therapy or compliance issues with a Respiratory Therapist or Sleep Doctor?
Total Responses	100%
Yes	30.69%
No	69.31%
8) If you answered yes to the previous question, what would you consider paying for a professional consultation by phone?
Total Responses	100%
$25 - $49	81.25%
$50 - $74	15.63%
$75 - $99	3.13%
I would consider paying over $100	0.00%

Also, If you haven't registered to become a member of Talk About Sleep, please do so!