TAS Poll #3: Shopping for CPAPs Online

This poll is for anyone who has or has considered buying a CPAP from an online store. Your responses will help us improve our online store, as well as determining possible new services and features to offer in the future. Thank you in advance for your time and responses!

Have you purchased CPAP equipment, CPAP supplies, or CPAP masks over the internet?

	Yes
	No

If you answered yes to question #1, why have you purchased CPAP equipment over the internet? (Select all that apply)

    Because it is cheaper
    Because I do not have insurance
    It's easier than buying locally
    Bad experience at a local company
    Better selection online
    Other:

Have you made a purchase through the Talk About Sleep Online Store?

	Yes
	No
	I didn't know Talk About Sleep had an online store

If you answered no to question #3, we'd like to know why you haven't purchased from our online store. (Select all that apply)

    Pricing
    The shipping method I preferred was not offered
    The product the I wanted to buy didn't appear on the website
    Other:

We are always looking to improve the shopping experience we offer our customers. Which of the following would you like to see available in our store? (Select all that apply)

    More shipping options (including US postal Service)
    A wider range of manufacturers
    A wider range of products from the manufacturers we currently offer
    Longer phone center hours
    Mask return assurance
    Price matching
    Other:

If we had the lowest pricing on the Internet for CPAP equipment and/or matched the lowest published price would you buy all of your equipment from the Talk About Sleep Store?

	Yes
	No

Would you pay a fee for a private communication regarding your CPAP therapy or compliance issues with a Respiratory Therapist or Sleep Doctor?

	Yes
	No

If you answered yes to the previous question, what would you consider paying for a professional consultation by phone?

	$25 - $49
	$50 - $74
	$75 - $99
	I would consider paying over $100